After not receiving any tracking information for a week I tried emailing, two days in a row and heard nothing back. So then I started phoning multiple times trying all four of the extensions that were offered and never had anyone answer. Finally, someone emailed me to say that the parcel would be arriving in three days. But a couple of hours after that email, the person who was waiting on the parcel phoned me to say that it had arrived. This level of incompetency in this day and age is inexcusable. So yes, we received the item and the pricing was good but I will not be shopping with this company again.
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