Disgraceful business, unfortunately I too was another mug that did not read up on reviews before placing an order. Coming up 2 months waiting on a 3D printer part for my daughters machine and get the odd reply to emails saying that they will check in with suppliers and no follow up until i chase them weeks later. Disgusting customer service and no appreciation of repeat business. Would not even give them 1 star if it was an option and certainly wont be letting this go more out of principal than $.
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