I think i might be the next person to be ripped off . $309 on a set of head phones 4 days and no contact. Not feeling great about my experience so far . Hours after purchase item was removed for website so guess they don't have any in stock. Would take a refund for sure as item was meant to be a birthday gift for my son. Guess i'm out the money and still need a gift thanks heaps tech supply shed.
Up date... finally had contact from these Muppets, well kind of they issued a refund , that's it no other contact other than just asking me to change my review here lol.
This refund will take 3-5 days or up to 10 days not sure they said both... incompetence comes to mind To top it off they sent an email offering me the chance to give them more money by trying to buy another item from there site that will arrive sometime in the distant future if they get around to sending it.
It took 5 days for them to even bother to find out if the item they were selling on there web site was even able to be sold, no offer to send another headset to replace my purchase . There is no customer service here don't take the risk stay away from this site
If you do have a problem submit a review here you will get action, as for not giving you time 10.45 last night as you say was my 3rd attempt at contacting you. You should have contacted me when you removed the item from your site because you could not get one to sell. not 5 days later . People are not stupid ..well most people.
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