I had a very disappointing experience with the returns process. I returned items using the official drop-off method as instructed, and the locker only opened after scanning the QR code. Once I placed my parcel inside, I couldn’t access it again. I even provided a photo as proof. Yet, the company and the courier claim there is no record of my return and refuse to issue a refund. This is unreasonable, as I followed the return procedure correctly. Now, I’m left with no refund and have been told to contact my bank for assistance, effectively passing the issue onto me. I am out of pocket and have received no support.
Claim your business profile now and gain access to all features and respond to customer reviews.
Ted Baker began its journey in 1987 as a specialist shirt brand in Glasgow, quickly gaining a reputation for quality craftsmanship and attention to detail. Over the years, the brand has expanded into a full lifestyle collection, offering Menswear, Womenswear, Accessories, Footwear, Fragrance, Eyewear, and more.
Now under the ownership of United Legwear &; Apparel Co. Ted Baker continues to embody its signature blend of contemporary style and heritage-inspired design. Ted Baker remains dedicated to delivering timeless fashion with a modern twist—directly to customers through its online platform.See more
