I placed an order in mid-October but haven’t received any responses to my emails sent to their website or social media. According to their chat function, my order hasn't even been processed. I just want to know if my item will be made or refunded since the occasion for which it was ordered has already passed.
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At Teddy Rescue, we create meaningful, personalised teddy bears that make gift-giving truly special. Whether you’re celebrating a first birthday, welcoming a new baby, marking a milestone, or sending comfort after a loss, our custom bears are designed to leave a lasting impression.
With over 20 teddy bear styles to choose from, each one can be personalised with a name, message, date, or even a photo — making every bear completely one-of-a-kind. We print each order with care and offer unlimited design revisions to ensure every detail feels just right.
We're a small UK-based team who handle everything in-house — from printing and packing to customer support — and we’re passionate about making the gifting experience feel thoughtful, easy, and memorable. Every order includes free UK delivery, and a portion of every sale is donated to animal rescue charities close to our hearts.
Whether you're shopping for a loved one or marking a moment of your own, Teddy Rescue is here to help you create a gift that speaks from the heart — and one they’ll treasure for years to come.See more
