I had a question about setting up 2nd administrator and remote access for my Tedee door lock, and the support team were very helpful and patient in walking me through it.There was some initial confusion around which access settings were required, but Magdalena from Tedee Support took the time to check the exact configuration, asked for screenshots, and clearly confirmed that everything was set up correctly.She also explained the difference between lock access and bridge access in plain language, which was exactly what I needed for peace of mind.Everything is now working perfectly, and I’m very happy with both the product and the support. Great customer service makes all the difference, thank you.
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