Normally I don't give a lot of reviews but I felt this experience needed stated. I have worn a nightguard for many years and the one I had from a dentist office was getting to the point it needed replaced. So after a couple weeks of trying to figure out which one would be best for me I purchased one. Received the kit, made the impression sent it back and then received my nightguard. Totally dissatisfied, could not even wear it, it kept falling out of my mouth, it was to bulky, It did not even feel close to my mouth impression. So I contacted customer service and explained my concerns, They suggested I try placing in hot water to reform it to my mouth but that did not work either, He said to me "well you had the front cut out correct? I said no I was to get a full mouth guard. This process did not help and it continued to fall out of my mouth. Called them back and they said they would send me another impression kit and to send back along with the first one made. So after doing a second impression and receiving the nightguard back I can say I am very satisfied. Second impression fits my mouth perfectly and stays in place.
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