My experience they are rather unprofessional and intransparent. I was asked to give a consultancy for one of their customers. The appointment was scheduled for 1 hour, but was changed 3 times at the very last minute while I wasted my time waiting in front of my computer for the meeting to take place. The meeting only took place on the 4th time and their customer showed up 5 min late to the meeting.When I received the payment email, it was stated that I would only receive half the amount we agreed on for an hour. They had failed to inform me that even though scheduled for an hour, the actual payment is counted by the minutes and their customer ended the call shortly after the count of 30th min.When I asked about the rest of the agreed fee, I was told that they apologize if it was unclear prior to the call that they pay only for the time spent in the call. This means that I blocked a total of 4 hours in my calendar due to multiple last minute reschedulings, but ended up being remunerated for half an hour.
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