Well it is supposed to support seeing a doctor when you can’t see your regular doctor. You are also supposed to be able to do refill if you can’t get a hold of your doctors office.
Well I called for a refill on thyroid medication. Well first thing the lady ask is do you have your recent blood work and if you don’t I can’t help you. I was at work so no I don’t have it. She then tells me that with our it Teladoc won’t do anything for you and I see nothing on file that you even take goodbye. That was the whole thing. She was rude unhelpful and obviously did want to do anything for me. So put in a complaint and all I got was the matter will be taken care of. This happened over two weeks ago and Teladoc never got back with me about which I knew they wouldn’t. They were just telling me what they thought I wanted to hear. I used to use them a lot so I know they have records of everything. Will not use them ever again and would not recommend them to anyone. Deleted app. I will go to the er before talking to Teladoc.
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