telcel.com

1.2
1.2 Based on 43 reviews

...

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The worst for travel eSIM

Pros: went to a local store in CDMX and a wonderful person made every attempt help me buy the website for tourists and the local shops are COMPLETELY SEPARATE. COMPLETELY. Cons: everything. Bought a eSIM tourista online. Got a receipt. Then nothing for 2 hours. Went back to the shop and the person there worked with online customer service for about 30 min. She gave them all my receipt information and they still couldn’t help. The response was that they will email me my eSIM info within 2-3 hours. BUT if they don’t they may call me either today or tomorrow. Side note … F&$k u apple for getting rid of physical sims to make travel super stupid.

1
Date of experience: May 05, 2025

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