I purchased the esim they offer for tourists. When I tried to do an international call for an emergency, the automated voice said I didn't have balance for that. I added money to my balance and it automatically converted that into more GB instead of keeping the balance for calls. When I called costumer service they couldn't give me a solution, they just told me the esim is new and it doesn't support yet having a balance for calls, which is the opposite of what the automated voice said. I can't trust this company anymore
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