telcel.com

1.2
1.2 Based on 43 reviews

...

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Chandos Morgan
Prepaid SIM only good for Social Media!

I sought out and got a 1 month prepaid SIM card during my vacation in Los Cabos because I read that Telcel has the best coverage. The whole point was to have the freedom to call Ubers and be able to GPS myself around the area. But some idiot decided that the only internet access travelers should have is to social media! So during my travels I could not use Google Maps or Uber - just Facebook and Instagram. Really feel gipped off by the company. Their customer service is non existent. You call their 1800 number and they say "Simple Mobile" has taken over their customer service. You call Simple Mobile, and they're like, "Er, you have the wrong company!" Get it together Telcel! Your services sucks.

1
Date of experience: Sep 07, 2024

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