I purchased two robotic puppies, but there’s nothing robotic about them. They require two AA batteries to operate, while the website claimed they could be charged via USB, which is misleading. They are poorly made and lack realism. I wish I could share a comparison photo. I thought I was getting a great deal during a sale, but I was mistaken. I called to return the puppies, and the customer service was helpful in processing my refund, despite their initial offer of $30 back. They honored my full payment of $52.98, and I received an immediate confirmation of the refund. I even contacted the support team abroad, and they told me to keep the puppies, despite my offer to return them, citing shipping costs. The package was sent from a specific address, which was surprising.
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