Review Time
I gave it one star because that’s the lowest option. After watching videos of adorable puppies online, I received battery-operated mechanical dogs that are far from realistic. They resemble items that could be found at a discount store for much less. Total scam.
Initially, I received four of these disappointing dogs that only make noise. I can't seem to get my money back. I only ordered one and was supposed to get one free. After contacting my bank, they closed my account, forcing me to open a new one, which was a hassle. It's been a week and I still haven't received my refund.
I purchased two robotic puppies, but there’s nothing robotic about them. They require two AA batteries to operate, while the website claimed they could be charged via USB, which is misleading. They are poorly made and lack realism. I wish I could share a comparison photo. I thought I was getting a great deal during a sale, but I was mistaken. I called to return the puppies, and the customer service was helpful in processing my refund, despite their initial offer of $30 back. They honored my full payment of $52.98, and I received an immediate confirmation of the refund. I even contacted the support team abroad, and they told me to keep the puppies, despite my offer to return them, citing shipping costs. The package was sent from a specific address, which was surprising.
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