Dear Valued Customer,Thank you for taking the time to share photos and bring this matter to our attention. We want to express our deepest apologies for any inconvenience caused.To make things right, we would like to offer you a refund of US$20 as compensation for the trouble you experienced. Additionally, please feel free to keep the item you received—there is no need to return it. We hope this solution meets your expectations and helps restore your confidence in our service.Please let us know if you find this arrangement acceptable, or if there’s anything further we can do to assist you. Thank you for your understanding and continued support.Warm regards,Customer Support TeamThis is the email I got from telegram customer service.This was my response First I noticed that you didn’t offer to send what your video shows. I am beginning to believe they don’t exist.Just the ones that jump around and bark. I believe you could get them in a toy store for $10 to $15.I would like to have a Full refund and if you want these back, send me a packing slip and I’ll send them back.Thank you for your help in this matter.Jimmy Have not heard a word yet. I found on Walmart site the same dog for $6. DO NOTFALL FOR THIS SCAM.
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