My experience at teleperformance has been deeply disappointing and distressing. Over a prolonged period, i experienced repeated administrative failures, lack of empathy, and what felt like a complete disregard for employee wellbeing. Annual leave requests were repeatedly declined due to "business needs" only for the same leave to later be treated as unused or replaced with unpaid categories such as dependant leave or unauthorised absence. This resulted in financial loss and ongoing stress. Even during significant personal and medical circumstances - including supporting partner through medical emergencies, a high-risk pregnancy, and a caesarean section - flexibility and understanding were very minimal. Payroll accuracy was also a major issue. I experienced unexplained underpayments that took months to resolve, causing financial hardship and damage to my personal finances. Clear explanations were rarely provided. Basic HR administration was consistently poor . Even simple correction such as fixing misspelt name that was flagged from the start of employment, were ignored for years.The cumulative impact of these issues affected my mental wellbeing significantly, I was left feeling unsupported, undervalued, and emotionally drained. Despite raising concerns through the appropriate channels, problems continued to repeat rather than improve.Teleperformance promotes itself as people-focused, but in my experience, operational targets were prioritised at the expense of basic fairness, compassion, and accountability.I would strongly advise prospective employees to ask detailed questions about leave management, payroll accuracy, and HR support before accepting a role.
Claim your business profile now and gain access to all features and respond to customer reviews.
Meet Teleperformance, a leading global outsourcing company providing omnichannel experiences to consumers.
