Review Time
Two employees named ROHIT and SAHIL, who are in charge of the BGV process, show very poor judgment and a lack of professionalism. They kept harassing me for four days in between my training sessions. All the details from my previous organization match perfectly except that TaskUs uses my nickname, while the source email contains my full name and employee ID. I have no idea what TP sees in these two individuals to hire them for such a critical role in background verification. Honestly, TELEPERFORMANCE has the worst management I have encountered in my 13 years as a working professional; even TaskUs manages things far better than this company does. They begin training only after proper document verification is completed. This organization does not even deserve one star rating—if there were an option for minus one rating then every former employee should give it that score out of frustration with their harassment practices—I ended up resigning just 20 days into joining because I was so irritated by how they treated me during this period."
I applied for a vacancy with this company on a referral basis from Jobcentre Plus. I've been looking for another job where I can work from home and also have more hours with better working conditions. So, when my advisor told me about this vacancy I thought I'd give it a go, especially as the contract was for the DWP and the pay was decent enough for my needs. However, from day one, the application was a painfully slow process:I couldn't log in as the site said I'd already applied for the job, which is ironic as I couldn't log in. I have applied for a job before with them, but never heard anything so, I thought I'll use my other email address and register as a new user. This seemed to work. From then on, it was a constant roller-coaster of sending information within impossible time frames, especially as I am still employed elsewhere. As if that wasn't bad enough, whatever information I sent was never good enough - they always wanted more and now that I've read similar reviews about the same issue, I'm very concerned about my personal information and how it's being used. One email I received was around 14.20 requesting further ID and further proof of address eventhough, I'd sent photos of documents off the list provided. The deadline for sending this was 08.00 the next morning! Hang on a minute... I've told you I'm already working and, for some reason, you also think that I'll be sending this info' by post...Erm...why would I be doing that? Not to mention they wanted ORIGINAL copies (passports, etc..) sent through the POST! I think not. This is what I mean by the instructions being contradictory and confusing: telling you to do this a certain way then, the next paragraph instructs you to do it another way, because of...what? You've told me you want further evidence by the next morning, yet TELL me I'll be sending it by post, which will take how long? And why by post? The next morning, I received an email stating that my application had been withdrawn due to missing the deadline. The audacity of it! Although, I am actually glad I didn't send anything. Alarm bells did ring. To make matters worse, there is no way of contacting anyone to help with the application, other than a so - called contact email request page for which there is a drop down menu to pick from - none of which include applying for a job. Even after completing the 'on boarding' process and submitting my information, it was a further week before I even received a reply (probably checking me out and not liking that I don't have Facebook, etc.. I don't even use my real name anyway). A bit of a liberty when I was being forced in to rushing to supply ID and complete online tests in 24 hours (for certain criteria. Reading regulations and whatever, was around 48 hours). I also recall that when I did reply to an email enquiring about their request, I never had a reply or, someone totally different replied. Needless to say, continuity is lost and the answer is unsatisfactory, that is, if you receive one! This application of mine had been going on since 26th February, finally culminating in a thanks - but - no - thanks - email this morning. However, what I didn't realise was, there is an absolute breach of data protection. It appears I wasn't the only rejected candidate this morning...14 of us received the same email. I know this because we were all sent each other's addresses. Needless to say, they also have mine! Half an hour later I received exactly the same email minus the extra addresses. Why bother, I've seen them. Absolutely laughable. The reason supplied was, apparently, because I couldn't conform to the ridiculous time frames being imposed. Personally, I think it was due to myself stating that their timeliness are unreasonable and that won't be resigning from my present job until I have a secure tenure from TP. That and ageism: Their social media account photos (assuming they are real) are just full of young people and openly advertise the fact the company is geared towards employing the young - particularly the 18 to 24 year old age group. Obviously, in the UK, it's illegal to advertise vacancies for a certain age group - unless it's for legal reasons, of course. So, as the TP company employees don't know how old applicants are until the ID info' is submitted, I suppose this is how applicants are sifted. If I could give this experience zero stars I definitely would. I'm only relieved I haven't already handed - in my notice at my present job, (my gut told me not to) although I'd already accepted the offer of employment for this vacancy from TP. Anyway, I have an appointment at the JCP next Friday and will be showing some of these horrific reviews to my advisor. I seem to be one of the lucky ones and feel I've dodged a bullet!
Two employees named ROHIT and SAHIL, who are in charge of the BGV process, show very poor judgment and a lack of professionalism. They kept harassing me for four days in between my training sessions. All the details from my previous organization match perfectly except that TaskUs uses my nickname, while the source email contains my full name and employee ID. I have no idea what TP sees in these two individuals to hire them for such a critical role in background verification. Honestly, TELEPERFORMANCE has the worst management I have encountered in my 13 years as a working professional; even TaskUs manages things far better than this company does. They begin training only after proper document verification is completed. This organization does not even deserve one star rating—if there were an option for minus one rating then every former employee should give it that score out of frustration with their harassment practices—I ended up resigning just 20 days into joining because I was so irritated by how they treated me during this period."
I was hired as a Booking agent and after 1 month of flawless training, I started to work on the site 1 day, and the next day after 5 minutes working, these people took me to a room and told me I was fired because I did not fit in the company. After talking to some people, I discovered that because I was listening to music while getting customers and also because I checked my cellphone because I needed to check a password for one of the systems, it was enough to get me fired. NO feedback, no memos, no talking. Just fired. Also, they escorted me outside the building as a criminal. Plus, during training, we were told that music was allowed. so just because I checked my cellphone to see a password and read a message I got fired??? what a disappointment working for them. I thought it was going to be different but no. Not recommended
Disgusting management, the company should be closed down and META and Nielsen IQ should be punished for using racist companies as call center. HR animals like Sara Tomé openly defending this. Its not a coincidence that their share prices have dropped drastically as well as their ratings constantly dropping. Company for animals run by pig excrement
My experience at this company was very negative.Behind the talk of “opportunities,” the reality is quite different: constant pressure, a lack of human consideration, and very questionable handling of sensitive situations.Following a workplace accident, I faced a lack of real support and decisions that deeply affected me, both psychologically and professionally. Instead of support, I encountered silence, ambiguity, and procedures that give the impression the company is mainly trying to protect itself.My departure took place in a tense climate, to the point that legal proceedings were initiated, which says a lot about how internal conflicts are handled.I’m sharing this review so future candidates understand that reality does not always match what is presented during interviews. Working here can leave a lasting negative impression, especially when going through a difficult situation.Something to seriously think about before committing.
Totally unorganized, no communication. They let you go for staying home with a fever i missed one day. They have zero empathy.The complaints about harassments doesn’t get taken serious. Their HR hotline doesn’t work and if it does ur on hold for 2 hours. Training got changed multiple times also the room they provide looks like hospitals. This is the worst company to work for. Don’t even try go to another one.
My experience at teleperformance has been deeply disappointing and distressing. Over a prolonged period, i experienced repeated administrative failures, lack of empathy, and what felt like a complete disregard for employee wellbeing. Annual leave requests were repeatedly declined due to "business needs" only for the same leave to later be treated as unused or replaced with unpaid categories such as dependant leave or unauthorised absence. This resulted in financial loss and ongoing stress. Even during significant personal and medical circumstances - including supporting partner through medical emergencies, a high-risk pregnancy, and a caesarean section - flexibility and understanding were very minimal. Payroll accuracy was also a major issue. I experienced unexplained underpayments that took months to resolve, causing financial hardship and damage to my personal finances. Clear explanations were rarely provided. Basic HR administration was consistently poor . Even simple correction such as fixing misspelt name that was flagged from the start of employment, were ignored for years.The cumulative impact of these issues affected my mental wellbeing significantly, I was left feeling unsupported, undervalued, and emotionally drained. Despite raising concerns through the appropriate channels, problems continued to repeat rather than improve.Teleperformance promotes itself as people-focused, but in my experience, operational targets were prioritised at the expense of basic fairness, compassion, and accountability.I would strongly advise prospective employees to ask detailed questions about leave management, payroll accuracy, and HR support before accepting a role.
Hello sorry to say but really a racist company they had interview with me in Ummima Restaurant they say they don’t understand my English even the person who had interview his English Accent was very bad this company is worst of the worst
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