My time at Teleperformance began with love-bombing, a half-working headset, and a pressure-filled “Is this a Great Place to Work?” survey before I’d taken a single real call. Spoiler: that glowing early score becomes the statistical human shield they use to plaster “Best Place to Work™” across every job ad.Once actual calls start, the truth appears. I wasn’t handling simple password resets — I got the lost souls of the telecom underworld: 2G hermits, rural shadowfolk, waterfall dwellers, people whose phones had been dead longer than their electricity. I solved real problems. My metrics tanked anyway.Then I got pneumonia — real, documented pneumonia. I couldn’t talk without sounding like a ghost choking on a kazoo. I asked for unpaid time to recover. Their response?“If you can’t handle this job, maybe you should find a job you can handle.”The job was sitting in a chair talking into a headset.Meanwhile, Mexico’s IMSS misdiagnosed me with COPD and gave me the same line: “Find a job you can handle.”Two institutions.Same scripted dismissal.Same bizarre expectation that someone actively drowning in their own lungs should deliver sparkling KPIs.And all the while, Teleperformance continues funneling brand-new hires through their survey pipeline — collecting rave reviews from people still sipping the free onboarding coffee before the real work even starts.Great Place to Work® doesn’t certify culture.They certify optimism harvested from people who haven’t been gaslit yet.Teleperformance didn’t fire me because I was bad at the job.They fired me because I saw the strings — and because pneumonia doesn’t fit neatly into their metrics dashboard.If you see their “Great Place to Work™” sticker, ask yourself:Certified when?Certified by who?And were they still alive when they clicked 10/10?Avoid this place unless you enjoy corporate gaslighting, broken headsets, and being told to “find a job you can handle” while you’re literally fighting for breath.
Claim your business profile now and gain access to all features and respond to customer reviews.
Meet Teleperformance, a leading global outsourcing company providing omnichannel experiences to consumers.
