AVOID/SCAM -I had a highly disappointing experience with Teleperformance UK. I was offered a part-time remote customer service specialist role, due to begin on September 4th, after successfully passing all pre-employment checks and submitting sensitive documents, including my passport, driver’s license, and national insurance number.Before my start date, I was told I’d receive a phone call for authorization checks, but this call never came. On my start date, I contacted Teleperformance and was informed that my application had been withdrawn due to the incomplete authorization process. Despite never receiving the call, they issued me a new offer letter with a start date of October 7th, once again requiring me to resubmit my personal documents.I reached out to ensure I wouldn’t miss the authorization call this time, but instead of providing assistance, they informed me the position was no longer available and suggested I look for other opportunities.What concerns me the most is their mishandling of my personal information, which I had to submit twice with no clear outcome or follow-up. After researching further, I found that others have had similar experiences with Teleperformance, as seen on Trustpilot.I urge potential applicants to be cautious when dealing with this company. Their lack of clear communication, job follow-through, and safeguarding of sensitive personal data is highly concerning.I have already reported this to BBC Watchdog and will be escalating the matter to Citizens Advice and other relevant authorities. I strongly encourage anyone who has faced similar issues with Teleperformance to take similar action and report their experiences as well.
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