I have over 15 years of combined contact center experience and just because I got stumped on a few irrelevant (and ridiculous) mathematical questions in the pre screening I wasn't moved forward. At this point the timer leaves you just seconds; for questions that clearly require more time...it's such foolishness. Very very poor method to gage a candidate's suitability; resulting in missed opportunity of the employer getting great agents who are willing to take on the work and be content.
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