Do not work for this business if you value your mental health. I have just resigned after three months with them on the NTL contract which I had worked on for 24 months prior. This is not a role, it’s a regime with this set up. Apart from the company and their client having utterly unrealistic expectations the remote working environment is exactly that. There is little to no support as everyone is too busy running around like headless chickens. Whilst you are on a team, it certainly does not feel like it. Team meetings are cancelled constantly and the pressure is immense and relentless. The pay is poor and the long Monday shift (10 hours) is just grim. There is an atmosphere of utter chaos which doesn’t help either. Sign up if you are desperate (staff turnover is very high) and find something else as soon as you can.
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