If you have a disability or mental health problems, please DON’T work here. I’m currently an employee with physical limitations and bipolar and no leeway is given. I have requested to have breaks earlier around 2 hours into my shift due to my fatigue and been ignored. I have been penalised on calls monitored due to my symptoms, even tho I have advised them at start of shift. In addition I’ve been bullied by my team leader for over a year now. I have gotten retentions team involved but they did nothing to help with the bullying. I’m now forced to get a union involved because my conditions have worsened since I started here. PLEASE DON’T work here!! The pay is minimum no matter how high you go or length of employment, unless you go for management. This is an awful company to work for if you have disabilities or even otherwise.
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