I'm employed by Teleperformance and currently engaged in a project with Bridgestone. The project started off small, but our team has significantly dwindled since the beginning of the contract. We began with 13 employees, but in the end, only one remained until she eventually left as well.The majority of departures occurred after holidays or due to sudden sick leaves, as many couldn't cope with the management style, which deteriorated day by day. Essentially, I worked on two projects. Initially, I was assigned to a new project focused on managing booking applications for Fisker's electric cars. Later, I was also assigned to the Mbbox project because everyone else had left. I had to handle calls in French with minimal training, despite being hired specifically for the Fisker project in Germany. Unsurprisingly, most customers were dissatisfied. Bridgestone eventually terminated the Mobox project due to poor management, leading to the dismissal of the incompetent project manager in Spain in January 2024.Additionally, the working conditions are atrocious. We're based in an office building where only one out of three elevators functions, despite continuous efforts to repair them. Moreover, reaching the restroom requires climbing from the 7th to the 8th floor. Employees are forced to store their belongings in lockers and are prohibited from bringing bags to their workstations. We're treated as if we're 15 years old, despite NOT dealing with sensitive security data. And this not a prestigious company just a call center company. The manager is consistently absent and shows little concern for our plight. The building is completely disliked, with the restroom crowded during lunch breaks and people queuing to heat their meals. We're treated like cattle, with no provision for free coffee, even on special occasions. It's disappointing for such a wealthy company to offer such meager benefits and perks. TP boasts about being a great company to work for, but the reality is shameful.Originally, we were promised a hybrid work model allowing us to work from home, especially considering the distance many of us live from the office. However, Bridgestone reversed its decision, leaving us still stuck in this dismal building. Meanwhile, Bridgestone employees enjoy the privilege of working from home. It is no surprise that both projects have failed. good project managers would imediatly stop the contract!
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