Customer Service Advisor (Former Employee) - Gateshead and Bangor sites.Joke of a Company, expect to be treated as a statistic only. As many others rightly point out, no progression and not a satisfying role to work regardless of campaign, I am amazed the company continues to grow and also promote themselves as a desirable employer (top 25? Utter nonsense). Training is underwhelming and rushed. Management have their own targets and pass this on as passive-aggressive behaviour towards employees. KPIs were the main focus, mechanically enforced and analysed.The company attempts to uphold a respectable and caring image towards employees internally but doesn't do anything to substantiate these claims, mindfulness sessions ect offered but never saw ways of joining these inside work hours. The pay is bare minimum and breaks are non existent, you will not have time to eat lunch most days.
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