In the beginning everything seemed good. The company paid relocation package, such as fly ticket to Greece, accommodation for 2 weeks, and offered some help during the apartment search. We had a very kind and friendly trainer, but after training it became to be weird.There were a lot of rules, and already from the beginning we had to accept all types of calls, e-mails, and chats, even when we didn't know it, because it was not possible to get to know all the information during the training, because it was a really lot of information. That is the truth that it was possible to find information in the knowledge base, but it was really hard and stressful, especially when you had a customer on a phone and you had to find this information mostly time during 2 minutes. When you answered to customer on email it was neccesary that another colleagues checked it. It was prons, because if you made some mistake another colleague can find it and notice you on it. But mostly time it was checking more colleagues and it happened that everyone has some different opinions and when you are new in this company and you are still learning, it can happens that you don't know what is the best and which answer is the best and it can be very confusing- so it is big disadvantage, especially for people who are new and they don't know everything... When you made a mistake, most of the time you received a markdown, and it was really demotivating and stressful. I think there is a big pressure on the results of employees. Prons was relocation package, friendly trainer and the fact that I always got paid on time but other things was not good how I wrote it above. I can't recommend this company.
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