I took a sales role in TP and regret it. From hiring through training to the first weeks on the job, I couldn’t get straight answers about hours, WFH vs. office, KPIs, or bonus terms. Those details only arrived weeks later and the targets were unrealistic—almost no one I met was earning the bonus. Onboarding was chaotic, processes weren’t documented, and my team lead wasn’t available, so I spent time asking random coworkers how to do basic tasks. Pay came in lower than promised and repeated emails went unanswered; I got a generic reply only after I resigned. A friend from a different project arrived at the office to find his badge deactivated without any prior call from HR or his manager. Among roughly 20 people I spoke with across projects, only one was positive about their experience. If you still consider it, get every detail in writing before you sign.For companies thinking of outsourcing: in my experience, incentives and morale were so misaligned that a lot of activity looked like performative “busywork,” not outcomes.
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