teleperformance.pt

1.6
1.6 Based on 70 reviews

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Average Rating

1.6

/
5

70 Reviews

5 Star
13%
4 Star
3%
3 Star
1%
2 Star
0%
1 Star
83%

All Reviews

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Hay day
They are not organized, letting their trainees go for being sick for one (high fever), the doctor do

They are not organized, letting their trainees go for being sick for one (high fever), the doctor doesn’t take you serious. I was exited to work here but no don’t apply. This company is hell and should go bankrupt.

1
Date of experience: Feb 18, 2026
Hay day
They are not organized

They are not organized, letting their trainees go for being sick for one (high fever), the doctor doesn’t take you serious. I was exited to work here but no don’t apply. This company is hell and should go bankrupt.

1
Date of experience: Feb 04, 2026
Jen R
I worked there for two months and the…

I worked there for two months and the management doesn’t listen to their harassment complaints from employees they brush it off like nothing happened. This company should ashamed for the way they treat their employees like dirt. I was told by two supervisors that I wasn’t working hard enough I never been told that by any other employer I have had all my other employers were able to understand my disabilities better than this company ever could. when I worked at Home Depot I was able to tell a manager I don’t think I fit in this department and they switched me to another department where I could be comfortable and happy. I worked at a private hotel for only waste management staff and employees were able to stay at while they were in training and I was appreciated for all the hard work I put in I worked 6 to7 days a week full time. They knew about my disabilities. this company the management sucks. I have tried my very best to work here and this company should retrain all their supervisors because they are lousy at communicating. I’m no one’s punching bag.

1
Date of experience: Jan 14, 2026
Emma Starling
Worst place I’ve ever worked for

Worst place I’ve ever worked for! Payroll never on bloody time neither, always late! Lack of communication! The whole company is a joke infact to be fair it’s a complete shitshow! Yet laughable really as they think there thriving!

1
Date of experience: Nov 27, 2025
Roman Żywicki
Worst work experience in 10 years

I took a sales role in TP and regret it. From hiring through training to the first weeks on the job, I couldn’t get straight answers about hours, WFH vs. office, KPIs, or bonus terms. Those details only arrived weeks later and the targets were unrealistic—almost no one I met was earning the bonus. Onboarding was chaotic, processes weren’t documented, and my team lead wasn’t available, so I spent time asking random coworkers how to do basic tasks. Pay came in lower than promised and repeated emails went unanswered; I got a generic reply only after I resigned. A friend from a different project arrived at the office to find his badge deactivated without any prior call from HR or his manager. Among roughly 20 people I spoke with across projects, only one was positive about their experience. If you still consider it, get every detail in writing before you sign.For companies thinking of outsourcing: in my experience, incentives and morale were so misaligned that a lot of activity looked like performative “busywork,” not outcomes.

1
Date of experience: Oct 31, 2025
Cristiana Fernandes
If you have a chronic illness RUN from this company. They don't care about it and are openly ableist

I only put one star because it's impossible to give it ZERO. Not only Teleperformance is OPENLY ABLEIST, this company is the most unethical, inhumane, horrible, idiotic and disgusting company in the entire world. If you want to keep your dignity, NEVER work here, I would never wish this upon my worst enemy. That's how awful this company is. To summarize: they fired me for having a chronic illness. Yep, that's right. Apparently they can do that and can get away with it, since they blatantly break the rules of the entire labour code law and only use that in their favor, as for the worker, screw them i guess. Right at the beggining of my contract, I warned the HR, my Team Leader and anyone I could possibly warn that I had a chronic illness and since I live very far from the site, it was extremely debilitating to catch 3 different public transports every single day to arrive there. I would always get there suffering from an extreme fatigue, which significantly deteorated my performance in work. I begged them to the point of losing all my dignity for them to make me work from home. My contract was hybrid so it was possible. And yet, even them being completely aware, they refused. According to the labour code in my country, the employer IS OBLIGATED to let a worker with a chronic illness to work from home NO MATTER WHAT and if the contract allows so. THEY OPENLY COMPROMISED MY HEALTH. I showed them every document possible, and yet they still refused. Not only that but they pay you horribly, and last month they didn't even pay for my vacation days, WHICH IS ILLEGAL. They never respect the schedule announcement deadline, having times where it would be the eve of next month and I still wouldn't know what my schedule was. And now, after trying so many times and actually becoming seriously sick due to the extreme stress they caused me, they ended up firing me. You should be ASHAMED, Teleperformance! This company NEEDS TO GO DOWN TO THE GROUND. Immediately. They deserve the worst in their lives. These are not human, THEY'RE MONSTERS. NEVER WORK HERE. EVER.

1
Date of experience: Oct 16, 2025
Its not a good place to work

Its not a good place to work. Any issue you get they just refer you to a different department. Nothing make sense and the training you get is so weird you question who makes decision. You dont have to trust me but check around the internet. At any point they can just transfer you for no reason even if you have perfect numbers.

1
Date of experience: Oct 15, 2025
Dan Agres-Eloy
A bunch of liars, swindlers, thieves and exploiters

"Hello, I hope this email finds you well. After checking with the finance department, it was confirmed that you have no amount to receive. You will receive your receipt with the details of the deductions. After you receive the invoice on October 31st, you will understand what was paid and the discounts that resulted in a negative balance, which is why there was no amount to be received. Thank you for contacting us and have a good day". This is how b@stards get rich 😂 it's what you should expect if you go and work there 😂

1
Date of experience: Oct 01, 2025
Daniela Tavernelli
Less than 1 star

Less than 1 star, definitely!As an agent for TP Portugal, I regret moving to Lisbon for this Company!They gave me the entry bonus + loyalty bonus after 9 months, and signed that I would have had to give them back to the Company if I left before 1 year from the contract signing. Not my intention.I was told that the first contract was a 1-year. Perfect. But then I found out it was a contract with an “uncertain duration.” And, what a coincidence, Teleperformance decided to terminate it one week before the year was up. That’s why my August paycheck (even though I obviously worked) was zero (yes, zero) euros, and they didn’t load the company meal card either: they were clawing back their bonuses! They planned it all carefully, these miserly people. Leaving me without money (last 3 months UNPAID) and basically out on the street as a result. Congratulations

1
Date of experience: Sep 04, 2025
Stay away!

I would like to begin with not even giving them one star.This company is the worst company you can work for, from the bad work conditions to the lack of empathy/professionalism from managers and so on.These kind of companies which are just here to EXPLOIT people that are trying to create a future!after one year dealing with HR,Housing,Project changes and with ZERO respect or consequences on their side.I can only say..stay away and if you want to ruin your life be my guest it will only take them a couple of months to do so.I've seen enough to see what it is doing to people. From mental health problems to drug problems and alcoholism..but they don't care because it's all about the money for them and how much they can get out off you until you finally give up, In the end your just a number!The day i resigned i felt so relieved..traumatized but relieved from this horrible company and now i can move on after wasting a year of my life.Good bye and Good luck!

1
Date of experience: Aug 29, 2025

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