I genuinely wish we had never booked with this company.
We paid for a package holiday and the payment was taken quickly through Felloh. Almost straight away, things started to feel wrong. We didn’t receive proper confirmation, and communication was unclear from the very beginning.
We kept trying to get reassurance about our booking, but instead of clear answers, we were left chasing them for basic information. Every time we contacted them, it felt like we got a different response, with no proper explanation about what was actually happening with our holiday.
At one point we were told flights had been cancelled, but this was never clearly explained and no proper alternatives were arranged. The whole situation dragged on with constant confusion, stress, and very little support.
In the end, we did not get the holiday.
What makes it even worse is that we also did not get our money back. It is now the following year and we are still out of pocket. After everything that happened, we were left feeling ignored, dismissed, and completely unsupported.
This experience has been incredibly stressful and upsetting. Booking a holiday should be exciting — not something that leaves you worried for months about lost money and unanswered questions.
For your own peace of mind, please be extremely careful before booking with this company. Make sure you read reviews and understand exactly how your booking and payment are being handled. We trusted them with our holiday and our money, and we ended up with neither.
I wouldn’t want anyone else to go through what we did.
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At Teletext Holidays, we know exactly what you want from your getaway. Whether it’s a sunny beach break in Europe or an exciting long-haul adventure, we’ve got you covered. For over 30 years, we’ve been sending millions of Brits on holiday, all booked by real people who are only ever a call away. Nothing beats speaking to a travel expert who knows your destination inside out, and that’s why we take the time to find the best options for you, so you don’t have to spend hours scrolling through endless choices.
Booking with Teletext Holidays means peace of mind. All Teletext Holidays bookings are made through ATOL-protected suppliers, providing guaranteed consumer protection, and as a proud member of the Travel Trust Association (TTA), we guarantee your money is safe thanks to our triple lock protection system.
We’re here for you every step of the way, before, during, and after your trip. Our team is available seven days a week, and if you need us while you’re away, our 24/7 in-resort support is just a phone call away.
For over 30 years, our commitment has been simple, delivering trusted service and unforgettable holidays. Put your trust in Teletext Holidays for your next break, and let’s make memories together. Trusted service, unforgettable holidays — that’s the Teletext promise.
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