Dont use this company. Bought a simcard in Jogja Indonesia, because 3 shop said there were processing delays. Details fully registered. I never received an activation code and my phone said no service. The online "help" insisted my phone was working sent lots of repetitive time & consuming instructions. I ended up buying a more expensive package from Smarty, which worked immediately . Telkomsel don't do refunds
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PT Telekomunikasi Selular, trading as Telkomsel, is an Indonesian wireless network provider founded in 1995 and is a subsidiary of Telkom Indonesia.