Account was suspended within minutes of signing up due to a $0.06 negative balance -- how is that even possible, I just signed up?!! Then I couldn't add funds because their identity verification (Linkedin and GitHub) failed, despite both accounts being active and in good standing (I was literally in GitHub building the product while I was trying to sign up with Telnyx!). So I'm locked out of a frozen account with no way to resolve It. Support is message-only with no ETA.
I chose Telnyx for a production SMS project based on their competitive pricing. Instead I wasted hours on account setup and have nothing to show for it. If their onboarding is this broken, I can't trust them with production traffic. Moving to another provider. You've been warned, stay away!!!
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Telnyx is a global connectivity platform that provides carrier-grade services on a private, cloud-agnostic IP network. Its Voice, Messaging, Numbering, Video, Wireless, Fax, and Identity solutions are accessible through RESTful APIs and its award-winning Mission Control Portal. From in-app messaging and calling to feature-rich contact centers, Telnyx solves communications needs at every complexity level, with 24/7 in-house engineering support on hand. As an internationally licensed carrier, Telnyx powers secure, high-fidelity connectivity while democratizing worldwide access to real-time communications over the internet.
Founded in 2009 with offices in Chicago, Dublin, Amsterdam, Warsaw and São Paolo, Telnyx provides mission-critical services for customers including Cisco, Philips, Red Cross, and more.See more
