Review Time
I purchased a lens a few weeks ago. Before placing my order, I was informed that delivery would take three days. However, the next day, I received a notification indicating that I would need to wait until the 19th, which I accepted. On the 18th, another update came through stating it would now be delayed until the 29th. Today, on the 24th, I received yet another message saying it won't arrive until January 16, 2026! This is completely unacceptable and hard to believe. Had I known this would happen, I would not have made the purchase or recommend the service to anyone. It's such a waste of time.
I ordered a lens recently. Before I made the purchase, I was told that delivery would take three days. However, the next day, I received an email saying I would have to wait until the 19th, which I did. On the 18th, I got another email indicating it would now arrive on the 29th. Then, today, on the 24th, I received a message stating it wouldn't arrive until January 16, 2026! This is completely unacceptable and hard to believe. If I had known this would happen, I would never have made the purchase or recommend their service to anyone. It's just a waste of time.
The delivery estimates were quite poor. The order status on the profile pages was inaccurate. The only positive was that email responses were prompt. The solution would involve improving the order delivery information and allowing customers to cancel orders or parts of them. The main issue lies not with the product manufacturers but with the estimation and communication regarding orders.
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