ddsgroup.com.au

5
5 Based on 20 reviews

At DDS Group, we’ve been delivering innovative document and print solutions since 1998. DDS Group has been built on a foundation of expertise, trust, and a commitment to customer satisfaction and success. From the very beginning, we’ve partnered with Sha...

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Average Rating

5

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5

20 Reviews

5 Star
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4 Star
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3 Star
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Jade
Outstanding Experience with Document Solutions

Working with Document Solutions has been exceptional. Our new printer was set up promptly and functions flawlessly, making the entire experience seamless and hassle-free. The team is approachable, professional, and extremely quick to respond — all our additional inquiries were addressed immediately. We’ve relied on them for our business needs and have consistently been impressed. Highly recommend!

5
Date of experience: Dec 09, 2025
Wells Barnes
Fantastic Experience with the Service

Working with the service has been exceptional. The new printer was installed swiftly and operates flawlessly, making the entire process smooth and hassle-free. The team is friendly, professional, and incredibly responsive—any additional questions we had were answered promptly. We've relied on them for our business needs and have consistently been impressed. Highly recommended!

5
Date of experience: Nov 25, 2025
Dacnao28
Impressive Copier Experience

We had a wonderful experience with a fantastic representative who was very patient in helping us decide on both the service and the copier model. Our after-sales experience has also been excellent, addressing all our initial queries and requirements.

5
Date of experience: Nov 05, 2025
Ebenezer K.
Excellent Communication

Outstanding communication and easy to work with. The follow-up after the purchase was also remarkable.

5
Date of experience: Nov 03, 2025
Odix26
Thrilled with the Service

We are extremely satisfied with the service from the team, particularly with the ease of installation! Everything went smoothly and is functioning perfectly. We truly appreciate the assistance regarding the return of the previous machine. Outstanding service. Absolutely fantastic. And... the candle! It’s lit in the office every day, and I've shared the inspiring story behind it with the staff. Thank you again, team! Keep up the great work.

5
Date of experience: Oct 22, 2025
KP47
Great Experience and Team

The entire process was seamless and efficient from the removal of old hardware to the installation of new equipment. The technicians were friendly and knowledgeable, resolving any initial connectivity issues to minimize disruptions. The after-sales support is commendable; we have contacted the service post-purchase a couple of times and they provided solutions quickly, coordinating with our external IT provider to ensure everything runs smoothly.

5
Date of experience: Oct 07, 2025
Jerry Morgan
Exceptional Service

Quick, friendly service. Responded effectively to our initial setup inquiry. Thank you!

5
Date of experience: Oct 06, 2025
Thomas Harris
Highly Professional Service

An exceptionally professional service, providing outstanding support from the initial quote to installation. Highly recommend!

5
Date of experience: Sep 22, 2025
ElPandaConSwag27
Timely Installation Experience

The service arrived at the promised time to install our new printer. Both a technician and a driver were present. The technician ensured all staff understood how to fully operate the device, demonstrated maintenance tips, and even suggested the best paper for use. Excellent customer service was provided beforehand as well.

5
Date of experience: Sep 18, 2025
Our Positive Experience

They responded promptly to our quote request and followed up with a phone call, which impressed us and influenced our decision to choose this service. We later needed assistance with PC setups, and they were quick to help without hesitation.

5
Date of experience: Aug 15, 2025

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Business Details

  • At DDS Group, we’ve been delivering innovative document and print solutions since 1998. DDS Group has been built on a foundation of expertise, trust, and a commitment to customer satisfaction and success.

    From the very beginning, we’ve partnered with Sharp, and for the since 2019 we’re proud to also be an official Canon dealer partner—representing the #1 brand in the market for imaging and document solutions. This means our customers benefit from world-leading technology backed by our expert service and support.

    What Makes Us Unique?
    ✅ Experience & Heritage – Over 25 years in business, backed by generations of industry expertise.

    ✅ Customer-First Approach – We believe in long-term partnerships, not just transactions. Your success is our priority.

    ✅ Best-in-Class Technology – As a trusted Canon & Sharp partner, we bring you the best solutions in the industry.

    ✅ Tailored Solutions – We don’t believe in one-size-fits-all. Our solutions are designed to fit your business needs.

    ✅ Unmatched Support – With our expert team, you’ll always have the guidance and support you need.

    ✅ Giving Back to Our Community

    At DDS Group, we believe that success is about more than just business—it’s about making a difference. Through our giving program, we proudly support local initiatives, charities, and causes that matter to our team and our customers. Whether it’s donating resources, sponsoring community projects, or supporting sustainability efforts, we are committed to giving back and creating a positive impact.

    At DDS Group, we don’t just sell products—we provide solutions that help your business thrive while making a difference in the world around us.

    Get in touch today to see how we can support your business!See more

  • email CHRIS@DDSGROUP.COM.AU
  • call 0417589906
  • language https://ddsgroup.com.au

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