I originally loved the TempDrop. What a fantastic way to help monitor your fertility and provide more accurate BBT results. After about 8 months of use my app told me to change the battery. The device has been acting a bit wonky beforehand- flashing like crazy and not stopping as it’s supposed to do- but it was still recording temps so I didn’t think much of it.When I purchased this product I bought the $40 add on warranty that claims you can get the product refunded or replaced within 12 months of purchase. I changed the battery, my tempdrop is no longer working. I was very careful during battery replacement and have always been careful with this product. I contacted support, they refuse to replace the product because they say that I damaged it during the battery replacement process despite not having damaged it and having followed their tutorials (which are varied and confusing). They’re not willing to give me a refund or replacement despite emailing multiple times and trying to talk about the situation. I’ve never had such poor customer service and just a total refusal to stand by a warranty. I feel so disappointed that I wasted my money on this and don’t want to there to run into this issue as well. tldr: product breaks easily, customer service won’t replace or refund, please don’t waste your hard-earned money on this.
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Your all-in-one Fertility Monitor!
Tempdrop brings the full fertility tracking solution to your smartphone. Whether you are looking to increase your chances of conceiving, or are practicing fertility awareness methods, Tempdrop is tailored to you.
