We ordered a couch from Temple & webster that showed as in stock with a 2 day dispatch. 8 days later still hasnt been dispatched. We spoke with them and they said they would check with the warehouse but never got back to us, so after a couple more days we spoke to them again and said we would like to now cancel the order. The following day, instead of cancelling our order we get a notification saying couch has been dispatched. Surprise surprise.
We figure, well since its on its way now lets take it.
Couch arrives the following day, the delivery people were too lazy to remove the boxes off the crate, so left the whole thing on the crat on the garage. My daughter was the only one home at the time. So now we are left with a wooden crate that we have to dispose of, and cost us $60 to take it to the local tip.
Also one of the boxes was damages and the bottom part of the couch lining torn.
We are now emailing them to get this sorted.
All in all, one of the worst experiences ever. Will never shop with them again, nor do i recommend them to anybody. Look elsewhere
If i could give 0 stars i would
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