Utterly useless company. Ordered dining chairs; they arrived with parts missing; contacted the customer service people several times over two weeks, polite emails in an attempt to get assistance. No response. Wrote a negative Google review and suddenly I get a response within 3 hours! New chairs on the way, Great! Chairs arrived today, box damaged again and sticky-taped together, again. Guess what? Exact same parts missing, plus the bag of screws etc!!!! So some idiot in your storeroom is raiding boxes for parts and just sticking them back up and sending them to new customers! Now I have parts for 12 chairs that I cannot put together! So now I have to waste my time, energy and money going to Bunnings to try and get something to put these stupid chairs together because I have a bunch of pieces! Will never buy from these people ever again.
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