I am writing to express my disappointment with my recent experience with TEMPO.During my first two weeks of service, my deliveries were unfortunately sent to the wrong address, despite my correct address being on file.Today, I discovered that an item was missing from my delivery. As I had planned my week's meals around this delivery, this was quite inconvenient. While they did credit me for the meal, they declined to credit the associated tax, which I believe may be a violation of IRS regulations. Furthermore, the customer service representative was, regrettably, quite impolite.Although this may seem severe, I feel I have given them ample opportunity to resolve these issues, and I will no longer be using their service.It is truly a pity, as I found the food to be delicious, the portions generous, and they successfully met my husband's dietary needs.
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