I ordered a Tempo system on March 4, 2024, and as of now, I am still waiting for the complete order to be fulfilled. This delay is beyond unacceptable, and the lack of communication from Tempo's customer service is infuriating. They have done nothing but gaslight me throughout this process, providing empty promises and excuses with no resolution in sight.After multiple attempts to resolve this issue directly with Tempo, I have been left with no choice but to escalate this matter legally. I have already filed complaints with the Federal Trade Commission (FTC) and the Better Business Bureau (BBB) due to what I believe to be deceptive business practices and a blatant disregard for consumer rights.Furthermore, I have consulted with legal counsel and have sent a formal demand letter to Tempo, as a precursor to filing a lawsuit. I am prepared to pursue this matter in court if necessary, as the company's failure to deliver the product and honor their contractual obligations may constitute a breach of contract and potentially violate consumer protection laws, including but not limited to the Magnuson-Moss Warranty Act and state-specific consumer protection statutes.To other potential customers: Beware. This company has proven to be unreliable and unwilling to fulfill its promises. I strongly advise against doing business with them unless you’re prepared to take legal action to receive what you’ve paid for.
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Powered by 3D sensors and A.I., Tempo delivers the personalized guidance of a 1-on-1 trainer, while bringing the heat of your favorite group fitness class.
