Purchased the Vivi Cap as a gift. The product was defective, which was not discovered until the person attempted to use it for travel several months later, but well within the warranty period. I contacted the company by phone and provided all the info I was asked for. Long story short: four months and counting of multiple phone calls and myriad emails, each promising imminent resolution. Finally today I was told to contact Amazon to try to get a refund from them. It was outside the window. Still no satisfaction. No questions answered. Just a run around. I even contacted the CEO’s office No reply. Buyer beware. If a problem arises, you will not be helped.
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Protecting medications
in order to save lives
Providing "Last Mile" control and management solutions for all injectable and temperature sensitive pharmaceuticals.