I have been trying to get help from their support for months. They will email me a question, I respond, then silence. I never get anything back. I have three vivicaps. I have changed insulin so the pens don't fit anymore. I don't want to buy more caps, I just need the adapter rings. The last email thread with them I told them what I need. They replied asking me what insulin I changed to. After I told them their response was, yep Vivicaps are compatible.... didn't bother to answer my question. Not even close. Company is a joke.
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Protecting medications
in order to save lives
Providing "Last Mile" control and management solutions for all injectable and temperature sensitive pharmaceuticals.
