noA warning to all customers in Spain.
Temu has removed Correos as a facility for returns leaving those of us who live in the countryside with a very long round trip to reach the nearest Inpost shop to return goods to them. Too add to the frustration, many of the shops listed are closed down. This has happened to me and I have had no support or help from Temu in offering an alternative apart from paying for the shipping myself and claiming the money back afterwards, a very long process which will probably not be honoured.
There has been no warning about Correos being removed so unsuspecting clients might buy an item assuming that they would be able to return it as they have done in the past.
DO NOT BUY FROM TEMU UNLESS YOU ARE ABSOLUTELY SURE YOU WILL KEEP THE ORDER!
Don't get caught out like I did and end up losing your money.
*** I'm pleased to report that TEMU has now issued a full refund. However, without the Correos facility for returns, I will have to be very careful when ordering in future as I now know that returns are virtually impossible for me. I already have a few expensive items on the way and am already worried about what to do if they fail to meet expectations.
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Temu is an e-commerce company that connects consumers with millions of merchandise partners, manufacturers and brands with the mission to empower them to live their best lives. Temu is committed to offering the most affordable quality products to enable consumers and merchandise partners to fulfill their dreams in an inclusive environment. Temu was founded in Boston, Massachusetts in 2022. If you have any questions or concerns while shopping at Temu, please contact our customer service through this link: https://m.temu.com/t/ZXIdkZadzEASee more
