I purchased a tablet on the app, I have been waiting so long for it to arrive that one day, I just checked to see that apparently it's already been delivered. BUT NOT TO MY ADDRESS. TEMU messages back stating that the courier says its been delivered to the correct address. I CAN ASSURE YOU THAT'S NOT TRUE AT ALL. If the tablet only cost a few quid, it wouldn't be an issue, but it didn't. So not only did TEMU close my ticket after that, but now I'm down cash and a tablet. Their behavior towards trying to solve an issue is barbaric. I will NOT be ordering anything else on that damn app.
And please do not message with the "wE JusT waNt To SeRvE yOu, PlEaSE CoMe aGaiN" automated responses.
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Temu is an e-commerce company that connects consumers with millions of merchandise partners, manufacturers and brands with the mission to empower them to live their best lives. Temu is committed to offering the most affordable quality products to enable consumers and merchandise partners to fulfill their dreams in an inclusive environment. Temu was founded in Boston, Massachusetts in 2022. If you have any questions or concerns while shopping at Temu, please contact our customer service through this link: https://m.temu.com/t/ZXIdkZadzEASee more
