temu.eu

I would give zero stars if possible

I would give zero stars if possible. This company are very deceptive in their so called deals and final charges. Temu lead you to believe that everything is above board, whereas from my own, and thousands of others experience this is totally untrue. Today I was told I could have 6 items for free. After spending a while choosing I went to my basket. My free gifts were missing. The other items I had in my basket totalled £22.10 and written clearly was YOU WILL BE CHARGED £22.10 BUT, when I arrived in checkout it had gone up to £66.44 Two thirds more.I went onto chat and eventually spoke to a person that we shall call S, who assured me he'd would look into it. After being on line for nearly an hour, I received a generic post quoting, '"Dear Customer, Thank you for your continued support etc etc," That was the end of the chat according to Temu, and I heard nothing more from S.It made me feel as though myself, and millions of other customers, are being scammed by Temu. They are being careless with the truth when they tell you one price in the basket and then increase it by two thirds at the checkout, as if you won't notice!By the time Consumers get to the check-out they are exhausted playing crack the egg and shuffle the cups games, and so they just check out and pay up..I have to speak up for all these people, because it's unfair and non compliant. Hence Temu's rating of 2.1 stars.

Date of experience: Nov 18, 2025