I should have contacted TDS 2 months earlier! Because of my ignorance it was nearly three months since giving up my tenancy before I contacted them. As soon as they were involved my landlord had to respond with evidence, they could not and ,in my case, I got my security deposit back two weeks later.
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The Tenancy Deposit Scheme (TDS) is the only not-for-profit, Government-approved tenancy deposit protection scheme in England and Wales, operated by The Dispute Service Ltd. Trusted by landlords, agents, and tenants, TDS offers both a FREE Custodial tenancy deposit protection scheme and an Insurance-backed scheme, ensuring deposits are safeguarded. Should a dispute arise at the end of a tenancy, our free alternative dispute resolution service provides a fair and impartial solution. With a commitment to transparency, efficiency, and excellent customer service, we make deposit protection simple and stress-free.See more