This was my first purchase from their online store. The Head racquets, bags, and accessories were just as described. The description and informational videos were really helpful. I just got back into playing so I I really did my research and I kept going back to the TW site. Eventually I made my purchase with them. Really glad I did, and for a number of reasons, including super fast shipping without any cost, and clear return guidelines if necessary. I haven’t needed to return anything thankfully but I read good reviews from others on this subject, including warranties. Something else that I look for in my purchases is transparency for inventory and ETA on order delivery, and Tennis Warehouse did a fabulous job. Top notch tennis retailer and I’ll definitely be using them again.
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