The app can no longer maintain a modified location on iPhones. After a few minutes, it reverts to the actual location. The support team has been unhelpful, bargaining over a small refund for a week. They don't read my messages and refuse to issue a refund, claiming I 'don't cooperate.' I followed all their instructions precisely, yet nothing worked. They admit the new iOS update is the issue but won't refund me. I am exhausted from repeating myself over and over for a week. I demand a refund as they have not provided the promised service, yet they continue to negotiate with me. It's a frustrating experience, and I feel disrespected. I've done everything they asked, but their app still fails. They ignore my messages and keep insisting I cooperate. Since I have no results, I demand my refund, but they refuse. I urge them to either fix the issue or refund me. They offered a 30% refund, which is humiliating for a tech company. Do not trust them with your iPhone data!
Claim your business profile now and gain access to all features and respond to customer reviews.
