I purchased a product from this company with a one-year subscription. I don't speak English well, so I used a translator. After a year, I was charged $47 automatically, which is excessive, and I no longer need the product. I contacted support, but they refused to refund my money. I don't understand why companies operate this way, prioritizing their profits over customer satisfaction. I was left without funds after being charged for a product I didn't use, and I believe they should show understanding in such cases.
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