Review Time
⭐⭐⭐⭐⭐I had a great experience at Terabyte Electronics. I purchased a Samsung A35 5G, and the staff were extremely helpful and professional throughout the process. What really impressed me was their ability to recover all my data from my old phone even though I didn’t have the password—something I thought would be impossible.They explained everything clearly, handled my data with care, and made the whole transition to the new phone smooth and stress-free. Excellent customer service, knowledgeable staff, and fair pricing. I highly recommend Terabyte Electronics to anyone looking to buy a new phone or needing help with data recovery.
Terrible!! Very rude I took my MacBook to get a screen replacement and they cause more damage to my MacBook they did not put it back together correctly and now they won’t rectify the issue you are better off going to apple don’t waste your money with these thieves!!!!!!
I'm guessing it was Chirag I dealt with. He may be a great businessman, but his customer service skills are seriously lacking and he does not know how to treat women. I am scared to go back to this place, and I was happy with the service I asked for, but his reception was far from cordial. He doesn't compel return custom, but his staff do. This is a real shame. He probably doesn't even pay them enough. Those who are good with technology, can change their own phone screen. Those who aren't, go to a phone repair shop. So, when they asked for a fixed screen and get it, they don't expect their microphone to stop working. I had to make a journey back, not a fun one. It turned out that he had forgotten to piece holes into the sellotape covering the microphone. I was informed I was meant to check it....but why check a microphone when the issue was a screen? His staff member informed me they normally piece these holes...so why not for me?Chirag, you need to give your staff a pay rise, as they would be the only reason I'd come back.A simple sorry would have sufficed Chirag. You can't blame the customer for not checking something that you should have dealt with.
Terrible!! Very rude I took my MacBook to get a screen replacement and they cause more damage to my MacBook they did not put it back together correctly and now they won’t rectify the issue you are better off going to apple don’t waste your money with these thieves!!!!!!
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At TERABYTE ELECTRONICS, our goal is clear: to become the best Electronics Store in the London area. To do that, we provide an unrivalled selection of the best quality gadgets, a unique and enjoyable shopping experience, and extraordinary customer service. Our comprehensive warranties and professional support ensure our customers’ total satisfaction even after their order is complete.See more
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