This service is a complete letdown. I regret not checking reviews beforehand. The inspectors seem more like salespeople, and the technicians lack motivation. Neither the technician nor the inspector brought their own ladder. I had to supply one, and all they did was scatter a few glue traps at the attic entrance and a couple in the basement. Over three hundred dollars for such minimal effort! The inspector didn’t even enter the attic, claiming they would place traps strategically, but they did very little and left behind messes in my home. For my second initial visit, the technician didn’t schedule an appointment properly; I received a notification just 30 minutes before his arrival, forcing me to leave work. He only caught three mice in the basement. I decided to cancel my service, still hearing noises in my attic, unwilling to pay $60 a month for ineffective help. I requested a refund and a call from the management but received nothing. Despite calling three times for a callback, I was ignored, and I only learned that my refund request was denied after following up with customer service.
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With over 95 years of experience, Terminix delivers effective pest control services like termite inspections and protection, bed bug inspections, cockroach control, and rodent control. Our local specialists go above and beyond to protect you and your home, offering reliable service 365 days a year. When you choose Terminix, it's not just a promise – it's a guaranteed solution to nix your pest problems.See more