This is undoubtedly the most disappointing pest control service I've encountered in Quebec. The negative experience starts with their customer support, where English speakers are treated poorly. Furthermore, the information regarding my issue was not effectively communicated to the technicians. A technician treated our home for roaches and bed bugs, leaving stains on the walls. When I addressed this, he suggested I speak to his manager. After calling, I was transferred multiple times and still did not receive a resolution, even after three months. Their service is lacking, and it’s evident that the technicians are dissatisfied with their jobs. Overall, customer service is inefficient, and the company is poorly managed with misguided priorities.
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With over 95 years of experience, Terminix delivers effective pest control services like termite inspections and protection, bed bug inspections, cockroach control, and rodent control. Our local specialists go above and beyond to protect you and your home, offering reliable service 365 days a year. When you choose Terminix, it's not just a promise – it's a guaranteed solution to nix your pest problems.See more