I received an Instagram ad for shoes, which led me to purchase boots from what I thought was a company based out of North Carolina. Both the ad, the Instagram page and the website claimed it was North Carolina. The boots were also said to be genuine leather. The boots arrived from China. They were not real leather. In order to make a return, you must submit a request. The company replied three weeks later and said in order to send the boots back, I would have to pay for shipping to Turkey. I opted for a 20 percent discount instead, which I did eventually receive. I am reporting because the company is misleading consumers into thinking they are buying real leather products from a business in North Carolina, when they are actually purchasing from Turkey by way of China, and the product is fake. I've reported to FTC. The site is here: terrahouseco dot com.
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